{"id":7501,"date":"2017-11-20T13:36:52","date_gmt":"2017-11-20T12:36:52","guid":{"rendered":"https:\/\/www.wanderful.design\/?p=7501"},"modified":"2017-12-20T14:20:45","modified_gmt":"2017-12-20T13:20:45","slug":"dienst","status":"publish","type":"post","link":"https:\/\/www.wanderful.design\/nl\/essay\/dienst\/","title":{"rendered":"Dienst"},"content":{"rendered":"<p><em>Carla Cipolla, Federal University of Rio de Janeiro, UFRJ\/Coppe DESIS Group, Rio de Janeiro, Brazili\u00eb<\/em><\/p>\n<p>Dit woord is enorm krachtig. Het staat voor veel religies centraal in het mens-zijn: christendom, boeddhisme, hindoe\u00efsme \u2026 En laat ons het evangelie niet vergeten: Gelijk de Zoon des mensen niet is gekomen om gediend te worden, maar om te dienen (Matte\u00fcs 20:28). Het woord \u2018dienen\u2019 wordt hier in het middelpunt geplaatst van wat ons \u2018menselijk\u2019 maakt.<\/p>\n<p>Een ander gebruik van het woord duidt diensten aan die ge\u00efndustrialiseerd werden: fastfoodketens, banken, callcenters.<\/p>\n<p>In de eerste betekenis duidt het woord \u2018dienst\u2019 op intensieve interpersoonlijke ontmoetingen, die ontmoetingen die voortbouwen op de essentie van ons mens-zijn. In de tweede betekenis is het een dienst om te voldoen aan een praktische behoefte, zonder dat een interpersoonlijke ontmoeting noodzakelijk of echt belangrijk is.<\/p>\n<p>De eerste betekenis duidt een dienst aan die niet ontworpen kan worden. De tweede betekenis duidt op ge\u00efndustrialiseerde diensten die ontworpen kunnen worden en die al ontworpen zijn (nu ook door dienstdesigners).<\/p>\n<p>De verandering voor de designdiscipline kan duidelijk gemaakt worden met een vraag: kan het eerste gebruik van het woord \u2018dienst\u2019 \u2013 in al zijn kwalitatieve dimensies \u2013 designers leiden of inspireren om de tweede betekenis (ge\u00efndustrialiseerde diensten) aan te pakken? Of zou de eerste betekenis designers kunnen begeleiden in de ontwikkeling van een nieuwe generatie diensten die onze levenskwaliteit kunnen verbeteren en positieve verandering promoten?<\/p>\n<p>Het kritieke keerpunt is: als designers dit niet doen, kan het zijn dat groepen en gemeenschappen dit steeds meer zelf doen. Ze hebben dit altijd gedaan. Dit is de continue bevestiging, na verloop van tijd, van de eerste betekenis van het woord \u2018dienst\u2019 die nooit werd vergeten.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carla Cipolla, Federal University of Rio de Janeiro, UFRJ\/Coppe DESIS Group, Rio de Janeiro, Brazili\u00eb Dit woord is enorm krachtig. Het staat voor veel religies centraal in het mens-zijn: christendom, boeddhisme, hindoe\u00efsme \u2026 En laat ons het evangelie niet vergeten: Gelijk de Zoon des mensen niet is gekomen om gediend te worden, maar om te [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7457,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[100],"tags":[],"class_list":["post-7501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-essay"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dienst - Wanderful.design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wanderful.design\/nl\/essay\/dienst\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dienst - Wanderful.design\" \/>\n<meta property=\"og:description\" content=\"Carla Cipolla, Federal University of Rio de Janeiro, UFRJ\/Coppe DESIS Group, Rio de Janeiro, Brazili\u00eb Dit woord is enorm krachtig. 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